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🔒 Privacy Policy

Interior of Soft Touch beauty salon in Coventry

At Soft Touch, we value your privacy and are committed to protecting your personal information.


When you make a purchase or booking with us, we may collect your name, contact details, and payment information to process your order or appointment.


Your details are stored securely and are never shared with third parties, except when required to complete your order (for example, delivery services or payment providers).

We use this information only to provide a smooth and personalized experience for you.
By using our website or services, you agree to our privacy practices.

If you have any questions about how we handle your information, please contact us at info@softtouchhairandbeauty.co.uk .

📜 Terms & Conditions

Welcome to SOFT'TOUCH, By accessing our website or using our services, you agree to the following terms:

  1. Bookings & Appointments
    Appointments are subject to availability. Please arrive on time for your scheduled session. Missed or late arrivals may require rescheduling.

  2. Payments & Refunds
    Full payment is required for all products and services. Refunds are only available for unopened retail items returned within 7 days of purchase. Service fees are non-refundable once the service has been performed.

  3. Product Sales
    All hair and beauty products are described as accurately as possible. Colors, textures, or styles may vary slightly due to lighting or display differences.

  4. Liability
    Our team ensures the highest professional standards, but Soft Touch is not liable for any allergic reactions or issues resulting from undisclosed conditions or product misuse.

  5. Changes to Terms
    We may update these terms at any time. Continued use of our website or services means you accept any changes.

For any questions, please contact us at info@softtouchhairandbeauty.co.uk or  07888 863828.

Interior of Soft Touch beauty salon in Coventry
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